Rapidly Improve HCAHPS Scores with Tools and Technology

Value Based Purchasing is rapidly changing the healthcare reimbursement model, making HCAHPS scores more critical than ever. This one-hour webinar suggests specific structural and technology changes that can permanently change your hospital in the right ways to significantly and continually improve HCAHPS scores. This webinar features Susan McGann, RN, BSN, MBA, a recognized expert in performance improvement and change management within healthcare, as well as a brief glance at the ActiveStrategy iRound solution.

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